Fully Automated in Guidewire ClaimCenter

A fully automated claims process with a self-service plug for policyholders.

Claims Automation – Fully Automated in Guidewire

Claims are by far the largest expense for carriers. Upptec Valuation Add-on is a claims automation process, which is the remedy to the industry’s major pain-points, by saving time, reducing compensation variation and bringing transparency to policyholders.

Upptec has developed a cutting-edge solution which enables contents claim automation for home insurance. It allows Guidewire users to provide a fair, transparent and quick compensation. As a result, the customer’s digital experience is improved whilst claim costs are reduced.

Customer use case showed a 78% successful STP (straight-through-process) of claims with Upptec Valuation.

Fully Automated in Guidewire ClaimCenter

A fully automated claims process with a self-service plug for policyholders.

Sustainability on top of the agenda

It’s no news to anyone that sustainability is high on everyone’s agenda.
In 2020, major steps have been taken in the insurance industry to implement processes of a sustainable perspective. However, we are only at the beginning of what is to come. It’s time to think circular or risk falling behind.

Find out what’s next in Insurtech

Download the full customer experience report.

 

 

A new era in Claims Customer Experience

Last year sparked the beginning of a new decade and a new era – the digital era defined by customer expectations and business process resilience due to covid-19.

The discussion around automation of claims shifted focus from delivering the most innovative products in customer experience purposes, to also securing digital processes and tools to enable sustainable operational efficiency and customer availability in digital channels. The success criterias defined – Identify a digital channel mix powered by automation for the customer journey that enables 24/7 availability for anyone, anywhere.