2020 is not just another year, it’s the start of a new decade – a crossroad for the insurance industry. It is the inevitable start of the great power shift from insurer to consumer, and the opportunity for leaders to change the winning formula for the future.
The customer voice is loud and clear and now it’s up to you to respond with Self Service. Anytime. Anywhere. And in every way.
Use two minutes to read the outlook for 2020:
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