It is in that moment when an incident occurs that expectations need to be met and trust strengthened. It is supposed to be easy. Just. And for all. Customers today take transparency and 24/7 availability for granted.
Upptec Claim Content Automation enables the new customer experience and provides availability and openness expected in the customer journey. Data driven and transpansparent customer experiences will not only be expected, but also strengthen the trust and credibility of the insurance industry.